FAQ (Frequently Asked Question)

Yes. To reactivate your account, simply log in with your registered email ID or mobile number/password combination used before deactivation. Your account data will be fully restored, default subscription settings applied.

As the verification step is a one time process, you won't have to do it again once your account is verified.

An OTP (One Time Password) or verification code is a password/code used to verify your mobile number or email ID when you log into your account for the first time. OTP verification will be also be done in other cases like creating an account, password recovery, and updating email/mobile details.

To make sure that your account details are always secure, verification by OTP (One Time Password) is important. This is a one-time process and you can log into your account without any hassles once this is done.

Yes, you can use an international number to sign up. This number can only be used for logging in and subscribing to order-related updates and confirmation details.

Yes, you can use a corporate email ID. However, please ensure that you have updated your current active email address. This will help you to continue using your account in the unlikely event of your account getting deleted or deactivated.

To add a new delivery address, follow these simple steps: 1. Log into your account
2. Go to My Account › My Addresses
3. Add details of your new address
4. Choose 'Save Changes

To change the email ID, log in to your account and follow these simple steps: Steps on the website:
1) Visit 'My profile'
2) In the 'Personal information' section, click the 'edit' button next to the email id option
3) Add the new email ID
4) Enter the OTPs received on your old & new email ID
6) Click 'Save'
Please note that you will not be able to update your email ID without access to your old email ID.

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