Delivery Policy
Delivery Charges & Service Details
Transparent fees, faster options, and special handling for fragile & pre-order items.
Express (Dhaka): Delivered within 24 hours for an extra ৳80.
| Location |
Area / Zone |
Base Charge (1 kg) |
Extra per kg (>1 kg) |
ETA |
| Inside Dhaka City |
Zone A |
৳50 |
৳10 / kg |
1–3 days |
| Outside Dhaka City |
Zone A |
৳100 |
৳15 / kg |
2–5 days |
| Outside Dhaka |
Zone B |
৳120 |
৳20 / kg |
2–5 days |
| Outside Dhaka |
Remote / Zone C |
৳180 |
৳25 / kg |
3–7 days |
| Fragile / Glass Items |
— |
Extra ৳50 |
— |
| Express Delivery (Inside Dhaka) |
— |
Extra ৳80 |
Within 24 hours |
Pre-order & Imported Items: Delivery takes 3–45 days depending on Shipping mode, supplier & customs.
Outside Dhaka: Delivery charge must be paid in advance.
Good to Know
- Cash on Delivery (COD) available nationwide (terms may apply).
- Delivery timelines are estimates; delays can occur due to courier operations or weather.
- Heavy products (>5kg) may incur additional delivery charges depending on weight.
- You may check the product at delivery. Unboxing video is recommended for support.
Courier pickups are generally on business days. Weekend or holiday dispatches depend on the partner courier's schedule.
Yes, before dispatch. Contact support with your Order ID as soon as possible to update the address.
The courier will attempt re-delivery or contact you. Additional holding or re-delivery fees may apply as per courier policy.
Prices and timelines are subject to change without prior notice. For the latest updates, please check this page before ordering.
